PRO TIPS!
Is Calming Heat™ not getting hot enough...fast enough?
Unlike a traditional heating pad, the Calming Heat™ will take a bit longer to reach maximum heat as the weighted clay beads absorb and retain heat (10-15 mins). To optimize the power of the clay beads and speed up the heating process, fold the unit in half and allow the Calming Heat™ to run on the medium setting for 2-3 minutes before each use. When complete, apply the lighter grey side of Calming Heat™ to your body and adjust heat as needed.
IMPORTANT: Get comfortable and use Calming Heat with the controller next to you instead of on or under the heating pad while in use. This will ensure that the controller does not overheat and become inoperable.
FAQs
Why doesn't my Calming Heat feel hot enough?
This is a common problem with an easy fix! To ensure you're getting the full heating effect, please ensure that the lighter grey side of Calming Heat is touching your body (pictured). Using it on the wrong side will make the pad substantially colder than it is intended.
Why can't I lay or lean on Calming Heat™?
As with most heating pads, laying or leaning on them is not recommended.
What is Calming Heat™ made of?
The pad is made out of 100% polyester fiber, and it is filled with clay beads
How should I clean my Calming Heat™?
The pad is not machine washable, and should be spot cleaned only with a damp cloth
What are the dimensions of the pad?
24 inches long x 12 inches wide
What do I do if my heating pad unexpectedly shuts off or won't turn on (not including auto-off)?
If this occurs, simply unplug the unit from the outlet, wait 3 minutes, and plug it back in.
Can I sleep with my Calming Heat™?
No, for safety reasons, no one must lean on, or fall asleep on the pad. Falling asleep with the pad on can cause burns and be a potential fire hazard
Can I use this product on kids?
No, this product is not intended for use on children.
What happens if I leave my Calming Heat™ on by accident?
Calming Heat™ comes with a 2 hr auto off feature (both basic and deluxe units) and a 15 min auto off for the vibration feature on the deluxe unit